At BrandLab, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (brandlab.uk.com) or use our services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal identification information: Name, email address, phone number, business information, and other details you provide when contacting us or using our services.

• Technical data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

• Transaction data: Details about payments and services you have requested or purchased.

• Communication data: Any communication you send to us via email, contact forms, or other methods.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services.

• Communicate with you about inquiries, services, or support.

• Personalize your experience on our website.

• Process transactions and manage billing.

• Improve our website, services, and marketing efforts.

• Ensure website security and prevent fraudulent activity.

• Comply with legal obligations.

3. Legal Basis for Processing

We rely on the following legal bases to process your personal information:

• Contractual necessity: When processing is required to provide you with the services you’ve requested.

• Legitimate interests: When processing is necessary for our business operations, such as improving our services and communicating with you.

• Consent: For specific activities like sending you marketing communications, where you have explicitly given your consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and improve website performance.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers: Third-party vendors who help us provide our services (e.g., payment processors, hosting providers, marketing services) under strict confidentiality agreements.

• Legal authorities: When required by law or to protect our rights, safety, or property.

• Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a third party as part of the transaction.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access protocols.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely delete or anonymize your data.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct or update any inaccurate or incomplete information.

• Deletion: Request that we delete your personal data under certain circumstances.

• Restriction: Request that we limit the processing of your personal data.

• Objection: Object to the processing of your data for direct marketing or other purposes based on legitimate interests.

• Data portability: Request to receive your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing them with your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@brandlab.uk.com

• Phone: +44 7458 164700

• Address: Artisans' House, 7 Queensbridge, Northampton, NN4 7BF, United Kingdom

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.